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    Not getting email notifications

    Asked by anchorofhope on December 08, 2015 at 03:58 PM

    i am having a problem getting this form in my in inbox...

    i have tested it out all the other forms i have but this one is the only one i do not get in my inbox..can you help me?

    anchorofhopetc@gmail.com is the email i have it going to...


    form is at the bottom of this page



    Page URL:

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    JotForm Support

    Answered by Kevin_G on December 08, 2015 at 05:30 PM


    Thank you for contacting us.

    I have checked the email log for the address you provided anchorofhopetc@gmail.com  and I can see all emails are being sent, the last one was sent on Thursday, 03 December 2015 as shown on the image below :

    Here is also the link to the email :


    I see you have tested the email notification today and it has been sent as well, see the result on this link : 


    Additionally, I have checked your email address and it is not in our bounce list, anyways, I would like to share you this guide in order to prevent future issues related to bouncing : 


    You can also check your email history on your end, follow this guide :


    Please, check your Spam and Junk folders and let us know if you are still unable to get the emails in your address, we will be glad to help you.