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    Issue with accessing JotformWebservice API

    Asked by swapna_summit on December 11, 2015 at 01:24 AM

    Hi

     

    We have started getting an error 403 forbidden error when accessing the JotformWebservice API client

     

    Please could you advise if you have changed something to cause this issue

     

    Regards

    Keith

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    Answered by Sammy on December 11, 2015 at 05:13 AM

    Hello Keith,

    Apologies for the inconvenience caused by this there has been no changes to the API.

    Are you using the API in your source code or what is your access approach.

    Kindly try deleting the existing API keys and generate and new one.

    Do let us know if the issue persists after updating the API key.