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  • Profile Image

    Unable to scroll on Iphone

    Asked by Bizzual on December 11, 2015 at 04:53 AM

    Dear all, 

     

    I have looked trough the whole forum and it seems that it's a common problem. however. I have tried all the solution. i tried the iframe method. I tried the source code method (but than other things break). 

     

    I just can't seem to make the form scroll "normally" on an iphone. When you use the iphone you need to scroll in the outmost right or left corner of the form. If you scroll by swiping the center of the form. The rest of the page starts scrolling instead of the form. 

     

    Any idea how to fix that is welkom!

     

    Here is the form:

    http://moriaenkraamzorg.nl/aanmelden.html

     

    Regards,

    Igor

    Page URL:
    http://moriaenkraamzorg.nl/aanmelden.html

    scroll problem source solution
  • Profile Image
    JotForm Support

    Answered by mert on December 11, 2015 at 07:54 AM

    Hi Igor,

    According to my investigations on your webpage, you used iFrame method to embed your form and you set the value "no" for "scrolling" option.

    Please try to change your "scrolling" option as "auto". Below, you will see the red marked area for that change:

     

    <iframe

    id="JotFormIFrame"

    onload="window.parent.scrollTo(0,0)"

    allowtransparency="true"

    src="https://form.jotformeu.com/53431409662353"

    frameborder="0"

    style="width:100%;

    height:539px;

    border:none;"

    scrolling="auto">

    </iframe> 

     

    After trying this method, please let us know the results. If the problem insists, we can look for another solution.

     

    Thanks.