- fabglobalAsked on December 11, 2015 at 05:42 AM
Notifications too mailadres firstname.lastname@example.org are not delivered. Althought the mail is sent, if I check via account > history. (see printscreen).
What is the actual mailadres being used to send notification, so we can verify with our email provider?
- JotForm SupportJanAnswered on December 11, 2015 at 08:43 AM
You are right, I checked your email (mag**ijn.hh@distribution-net**rks.be) and it is not in the bounce list. The mail logs also shows that they were sent successfully.
Are you working on this form (http://www.jotform.com/53441951863965)?
To answer your question, our default sender email addresses are: email@example.com firstname.lastname@example.org
Please refer to this guide: Whitelisting JotMails IP Addresses. This guide will show you all the IP list, mailserver list and mailserver domains list of JotForm.
Let us know if you have any questions. Thank you.