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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are the sender email address for JotForm notifications?

    Asked by fabglobal on December 11, 2015 at 05:42 AM

    Hi,

    Notifications too mailadres magazijn.hh@distrubution-networks.be are not delivered. Althought the mail is sent, if I check via account > history. (see printscreen).

    What is the actual mailadres being used to send notification, so we can verify with our email provider?

     

    Best regards

    Screenshot
    email mailto sender email sender email address white list
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    JotForm Support

    Answered by Jan on December 11, 2015 at 08:43 AM

    You are right, I checked your email (mag**ijn.hh@distribution-net**rks.be) and it is not in the bounce list. The mail logs also shows that they were sent successfully.

    Are you working on this form (http://www.jotform.com/53441951863965)?

    To answer your question, our default sender email addresses are: noreply@jotform.com noreply@formresponse.com

    Please refer to this guide: Whitelisting JotMails IP Addresses. This guide will show you all the IP list, mailserver list and mailserver domains list of JotForm.

    Let us know if you have any questions. Thank you.