What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Formulário desconfigurado

    Asked by webthi on December 11, 2015 at 10:26 AM

    http://www.jotform.com//?formID=53442576164660#

    Venho mais uma vez pedir ajuda por favor 

    meu formulário esta desconfigurado já tente varias forma e não funciona, o e-mail não chega segue imagem em anexo 

    tem um telefone que eu possa ligar 

     

    Page URL:
    http://www.jotform.com//?formID=53442576164660#

    Screenshot
    image checkboxes
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 11, 2015 at 12:40 PM

    Hello webthi,

    Unfortunately we do not offer support over phone. Our primary mode of communication is through forum post. 

    I am not sure if I have understood your question correctly. The image you have shared of "Image Checkbox" widget and you seems to have added the email address in the widget.  All the image URL you have added in the widget does not seems to be valid. Please check the screenshot below:

     

    Can you please check if the domain name you have mentioned in your image URL is valid? 

    Please explain your issue a bit more in detail and we will surely help you.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by webthi on December 11, 2015 at 01:45 PM
    Olá boa tarde
    No meu formulário na opção marcada não esta chegando no e-mail direcionado.
    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sexta-feira, 11 de dezembro de 2015 15:40
    Para: web@vanessasilveira.com.br
    Assunto: Re: Formulário desconfigurado
    A new response has been received:
    JOTFORM
    Answered by ashwin_d
    Hello webthi,
    Unfortunately we do not offer support over phone. Our primary mode of communication is through forum post.
    I am not sure if I have understood your question correctly. The image you have shared of "Image Checkbox" widget and you seems to have added the email address in the widget. All the image URL you have added in the widget does not seems to be valid. Please check the screenshot below:

    Can you please check if the domain name you have mentioned in your image URL is valid?
    Please explain your issue a bit more in detail and we will surely help you.
    We will wait for your response.
    Thank you!
    View this thread on browser » Unsubscribe Thread
    1449855608
    ---
    Este email foi escaneado pelo Avast antivírus.
    https://www.avast.com/antivirus
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 11, 2015 at 04:58 PM

    I checked the URL links of the images you used on the Image Checkboxes on your jotform http://www.jotformz.com/form/53442576164660  BUT they do not exist.

     

     

    So the URL link to the images were incorrect or they do not exist.

    Please check first the images using the URL if they will display properly on the browser.

    Then re-create the Notification Email of your form so that all the fields from the form will be added to the Email.

    user guide: -Setting-Up-Email-Notifications

    Let us know how it goes.

    Thanks.