What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Field Selection not retained when printed.

    Asked by Endlessspas on December 13, 2015 at 06:18 PM

    Hi,

    FORM: Swimming Pool Contract

    ID: #input_158

    Name: {pumps158}

     

    When selection is made and highlighted the selection is not showing when form is printed.

    This occurs on all field types like this in all our forms. Please investigate

     

     

     

    Screenshot
    form field Selection field selection style size name font
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 14, 2015 at 06:16 AM

    Hello Endlessspas,

    I am not sure if I have understood your question correctly. How are you printing your form submissions? Are you clicking on the "Print" button you have added in your form?

    I did test your form by clicking on the "Print" button and I am unable to replicate the issue you are having. All the selection of form fields including dropdown multiple selection seems to display correctly in print preview. Please check the screenshot below:

     

    Please let us know how you are printing your form and we will try to replicate the issue.

    We will wait for your response.

    Thank you!