Form Field Selection not retained when printed.

  • Endlessspas
    Asked on December 13, 2015 at 6:18 PM

    Hi,

    FORM: Swimming Pool Contract

    ID: #input_158

    Name: {pumps158}

     

    When selection is made and highlighted the selection is not showing when form is printed.

    This occurs on all field types like this in all our forms. Please investigate

     

     

     

    Jotform Thread 724342 Screenshot
  • Ashwin JotForm Support
    Replied on December 14, 2015 at 6:16 AM

    Hello Endlessspas,

    I am not sure if I have understood your question correctly. How are you printing your form submissions? Are you clicking on the "Print" button you have added in your form?

    I did test your form by clicking on the "Print" button and I am unable to replicate the issue you are having. All the selection of form fields including dropdown multiple selection seems to display correctly in print preview. Please check the screenshot below:

    Form Field Selection not retained when printed Screenshot 20

     

    Please let us know how you are printing your form and we will try to replicate the issue.

    We will wait for your response.

    Thank you!