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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do we need to have TWO autoresponders?

    Asked by shorthillsdesign on December 14, 2015 at 05:06 AM
    Do we need to have TWO autoresponders? One for people while they are saving/filling out, and one when they are done (that attaches the PDF of the final submission data?)
  • Profile Image
    JotForm Support

    Answered by beril on December 14, 2015 at 05:44 AM

    You don't need to create additional Autoresponer.

    If you want an instant, pre-written reply or you want the submitters to get a copy of the data submitted they have submitted to your form. You can also edit the submission as you see below:

    I also suggest you to check guide for more information:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If you have any question or issues, please do not hesitate contacting us. We will be happy to assist you.

  • Profile Image

    Answered by shorthillsdesign on December 14, 2015 at 03:45 PM
    So then to send an autoresponder at the end, I just use the normal
    autoresponder and leave this box unchecked?
    "Send on editing submission:"
    Is that correct?
    thx
    ...
  • Profile Image

    Answered by shorthillsdesign on December 14, 2015 at 03:45 PM
    So then to send an autoresponder at the end, I just use the normal
    autoresponder and leave this box unchecked?
    "Send on editing submission:"
    Is that correct?
    thx
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on December 14, 2015 at 07:06 PM

    Your assumption is correct, you can leave the box unchecked. However, if you would include the edit link in your Autoresponder, you could check that option if you want to, so the Autoresponder gets send again with the updated data.

    Please open a new thread if you need anything else, we will be glad to assist you.