Where do I put the tracking code?

FHansson

Asked on December 15, 2015 at 8:14 AM
Jan

Replied on December 15, 2015 at 9:44 AM

The default Thank You Page does not accept Javascript codes. You can just use the redirect the Thank You page to a custom URL or a webpage where the tracking code is embedded.

1. Click the "Thank You" button in the toolbar.

2. The Thank You wizard will slide from the right. Click the "Redirect to Page" button.

Let us know if you need any help. Thank you.
FHansson

Replied on January 26, 2016 at 3:04 AM

Still got problems with tracking. Traffic from adwords and facebook.

I have talked to Google and they say that the problem seems to be jotform. When people signs forms and redirects to a Thank You Page as you recommend

the traffic leaves the webbpage and goes to jotform for a short while (you cant se it) before redirecting to the Thank You Page and the chans to track will be lost.
Mike

Replied on January 26, 2016 at 10:42 AM

We strip javascript code from Thank You Form pages due to security reasons. However, if you have a no script tracking pixel code, you can try to use it on the form Thank You page.

This have not been tested, but there is an example with AdWords Tracking pixel.

- Get the tracking pixel image code.

- Add it to your form Thank You page source.

If you need any further assistance, please let us know.
FHansson

Replied on February 8, 2016 at 7:26 AM

What do i do if i have tracking with "script pixel" as a facebookpixel?
Jan

Replied on February 8, 2016 at 9:01 AM

Unfortunately, that won't work because Javascript code are being removed in the Thank You pages. You can just redirect the Thank you page to a custom URL or custom page where the script pixel code is embedded.

Just to share, we have JotForm Form Analytics that might be helpful for you.

Thank you.