I need to DOWNGRADE my service. How do I do this?

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    csimons
    Asked on December 16, 2015 at 12:48 PM

    I know I clicked on the wrong button.  I want to go from the Bronze level to the free level. 

    thanks,

    Christine simons

     

  • Profile Image
    Kevin_G
    Answered on December 16, 2015 at 01:22 PM

    Hi,

    I have checked your account and you already have cancelled your subscription, however, I have cancelled your account and refunded, your account should be on free now.

    Please, let us know if you need more help or have more questions, we will be glad to assist you.

    Regards.