Long form not showing completely on smart phones

  • miataowner
    Asked on December 16, 2015 at 8:18 PM

    I have a very long adoption application form on a website "taagpaws.org"  The complete for displays on all computer platforms, android tablets and ipads. On android and iphones it gets cut off.  I have extended my page and the form holder. 

     

    Any ideas? Other than cutting down the form. 

     

    Thanks

    Stephen Parrott

    Page URL: http://taagpaws.org/adoption%20form.htm
  • jonathan
    Replied on December 16, 2015 at 9:28 PM

    Hi Stephen,

    When I checked the website on the Android browser using an emulator, I was able to see the issue as well.

    Long form not showing completely on smart phones Image 1 Screenshot 30

     

    I suggest you try also adding first the Mobile Responsive widget on you form http://www.jotform.us/form/42204936376154 

    Long form not showing completely on smart phones Image 2 Screenshot 41

     

    and then get the iframe embed code again and re-embed on the website.

    Check and test again after all this process. Let us know if issue persist even after all this.

    Thanks.

     

  • miataowner
    Replied on December 19, 2015 at 8:59 AM

    That worked at least on my samsung s5, haven't tested on iphone yet.

    The one thing to double check is the placeholder window is at least as big as the form. 

     

    I installed the widget with no change. Then went in and physically expanded the depth to more than accommodate the form. Success 

     

    I suspect this was more user error than anything , Thanks 

     

  • Chriistian Jotform Support
    Replied on December 19, 2015 at 9:18 AM

    On behalf of my colleague, you are welcome. If you have any other question or concern, please feel free to contact us again. Regards.