Long form not showing completely on smart phones

  • Profile Image
    miataowner
    Asked on December 16, 2015 at 08:18 PM

    I have a very long adoption application form on a website "taagpaws.org"  The complete for displays on all computer platforms, android tablets and ipads. On android and iphones it gets cut off.  I have extended my page and the form holder. 

     

    Any ideas? Other than cutting down the form. 

     

    Thanks

    Stephen Parrott

  • Profile Image
    jonathan
    Answered on December 16, 2015 at 09:28 PM

    Hi Stephen,

    When I checked the website on the Android browser using an emulator, I was able to see the issue as well.

     

    I suggest you try also adding first the Mobile Responsive widget on you form http://www.jotform.us/form/42204936376154 

     

    and then get the iframe embed code again and re-embed on the website.

    Check and test again after all this process. Let us know if issue persist even after all this.

    Thanks.

     

  • Profile Image
    miataowner
    Answered on December 19, 2015 at 08:59 AM

    That worked at least on my samsung s5, haven't tested on iphone yet.

    The one thing to double check is the placeholder window is at least as big as the form. 

     

    I installed the widget with no change. Then went in and physically expanded the depth to more than accommodate the form. Success 

     

    I suspect this was more user error than anything , Thanks 

     

  • Profile Image
    Chriistian
    Answered on December 19, 2015 at 09:18 AM

    On behalf of my colleague, you are welcome. If you have any other question or concern, please feel free to contact us again. Regards.