What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Sending forms via content management app secured with https

    Asked by Impextraco on December 17, 2015 at 06:16 AM

    Hi,

     

    first of all I want to congratulate you with the great and simple solution! We really like this very much.

    However we now tested it in our app 'showpad', which we use as a content management tool. I've uploaded the html file with your script embedded, en it reads it great, I can fill it in really easy, but when I hit submit, it keeps saying 'please wait'.

     

    Off course the access is via login and password, so it is via https. Is that a problem? Because in the webapp it works great.

    app content management secured
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    JotForm Support

    Answered by Charlie on December 17, 2015 at 09:17 AM

    Thank you for your continuous support to our form builder, we appreciate it :)

     

    Regarding your concern, may we know if where or what platform the form is embedded? Is it on a website page or web app? Or is it related to a mobile app?

    It is possible that the website or webapp is blocking the form's resources which prevents the submission of it. Could you try getting a fresh embed and use the iFrame code instead? You can follow this guide on how to get the iFrame: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if that works.

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    Answered by Impextraco on December 17, 2015 at 09:30 AM

    Hi Charlie,

     

    the platform is a mobile app, which has also a web app: it's called showpad.

    I've just implemented the form via the Iframe code, and it works like a charm now! 

    Thank you very much for the great support! Keep up the good work!

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    JotForm Support

    Answered by Charlie on December 17, 2015 at 10:25 AM

    Thank you for the kind words, we appreciate it :)

    I'm glad it is working in your end now. Should you need any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.