Sending forms via content management app secured with https

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    Impextraco
    Asked on December 17, 2015 at 06:16 AM

    Hi,

     

    first of all I want to congratulate you with the great and simple solution! We really like this very much.

    However we now tested it in our app 'showpad', which we use as a content management tool. I've uploaded the html file with your script embedded, en it reads it great, I can fill it in really easy, but when I hit submit, it keeps saying 'please wait'.

     

    Off course the access is via login and password, so it is via https. Is that a problem? Because in the webapp it works great.

  • Profile Image
    Charlie
    Answered on December 17, 2015 at 09:17 AM

    Thank you for your continuous support to our form builder, we appreciate it :)

     

    Regarding your concern, may we know if where or what platform the form is embedded? Is it on a website page or web app? Or is it related to a mobile app?

    It is possible that the website or webapp is blocking the form's resources which prevents the submission of it. Could you try getting a fresh embed and use the iFrame code instead? You can follow this guide on how to get the iFrame: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if that works.

  • Profile Image
    Impextraco
    Answered on December 17, 2015 at 09:30 AM

    Hi Charlie,

     

    the platform is a mobile app, which has also a web app: it's called showpad.

    I've just implemented the form via the Iframe code, and it works like a charm now! 

    Thank you very much for the great support! Keep up the good work!

  • Profile Image
    Charlie
    Answered on December 17, 2015 at 10:25 AM

    Thank you for the kind words, we appreciate it :)

    I'm glad it is working in your end now. Should you need any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.