What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Allow people to download files only when the form is submitted

    Asked by Cellarstone on December 17, 2015 at 09:29 AM

    Hi All,


    I have multiple files in my website which should be downloaded only when the form is submitted  is there a way to do it?

  • Profile Image
    JotForm Support

    Answered by Welvin on December 17, 2015 at 09:45 AM

    The best way to secure the files would be to include the download links in the autoresponder email so users can only download it after submitting the form and receiving the auto responder email.



    You can also redirect your form users to the download page in your website:



    Let us know if you need any further assistance regarding this matter.

  • Profile Image

    Answered by Cellarstone on December 18, 2015 at 06:15 AM



    Thanks for your help but my problem is I have multiple files (Multiple Links) in different pages in my site the user should be able to download based on the file they want and I should be able to handle this with one form

  • Profile Image
    JotForm Support

    Answered by Kiran on December 18, 2015 at 09:28 AM

    In this case you may setup few conditions to send redirect to the respective file download link based on the file selection on your JotForm. You may also setup multiple auto-responders with separate links to send based on the conditions.

    Please refer to the guide below that can help you with setting up conditions on your JotForm.


    Hope this information helps! Let us know if you need any further assistance. We will be happy to help.