I am having a problem getting my current form to download to a PDF.

  • Mahaboob
    Asked on December 17, 2015 at 3:30 PM

    After several changes, it keeps downloading an old version that does not include my revisions.

     

  • jonathan
    Replied on December 17, 2015 at 5:44 PM

    Were you referring to the PDF Form version?

    user guide: How-to-Create-a-PDF-Form

     I am having a problem getting my current form to download to a PDF Screenshot 40

     

    or was it the Get PDF Report...

    I am having a problem getting my current form to download to a PDF Screenshot 51

    the PDF report

    I am having a problem getting my current form to download to a PDF Screenshot 62

    I made a test using both feature on your form http://www.jotform.us/form/51484113404143 and it both work successfully.

    Can you please try again.

    If still not working, please provide more details on the steps taken to produce the issue.

    Let us know if issue remains.

     

  • Mahaboob
    Replied on December 18, 2015 at 8:00 AM

    It is creating a PDF.  I can create but the problem is the PDF that is being downloaded is not the CURRENT version.  compare the PDF to the HTML version- they are vastly different. The HTML version is accurate.  I would use that but  after I save it to my hard drive and then try to email it, the emailed version is wrong.   The images don't download and everything "left" justifies....So you can add that problem as well.

  • victor
    Replied on December 18, 2015 at 10:45 AM

    Sorry for the inconvenience. I have just clone your form and created a custom PDF. When I submitted a test form, the PDF link downloaded the custom PDF form I created.

    I am having a problem getting my current form to download to a PDF Screenshot 20

    If you are still having issues, please let us know and we will be glad to help.