What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Phone Number isn't passing through?

    Asked by micampsolutions on December 17, 2015 at 04:59 PM
    Page URL:
    sproutfin.com/getstartedfb.php

    phone number missing data source code full source
  • Profile Image
    JotForm Support

    Answered by jonathan on December 17, 2015 at 08:53 PM

    I checked the website and I see the form http://www.jotform.us/form/53434688701157 was embedded using its full source code.

     

    When using source code embed method, there is a need to re-embed a fresh code on the page every time the form is modified/edited. Otherwise, the latest version changes done on the form will not take effect on the currently embedded form.

    Were you referring to the Phone Number field being not included in the submission Email?

    You can update the Notifier as well by re-creating a new Notifier using the Create New Email button

    Save the form, and then get again the full source code and re-embed on your website.

    Let us know if this did not resolve the issue.

    Thanks.