What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the username?

    Asked by jcreeden on December 18, 2015 at 03:41 PM

    I was successful in changing the log on ID and email in profile. Please help with changing the user name.

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    JotForm Support

    Answered by david on December 18, 2015 at 04:45 PM


    Though we do not allow people to change their own username, we can change it for you.  Let us know your top few choices, in case your first choice is taken, and we will be happy to make the change as soon as we can.

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    Answered by jcreeden on December 18, 2015 at 07:45 PM
    Dear Jotform,
    Please change the username to msbspk2015
    Doris Tong, MD MSc FRCPC
    MSc - Clinical Research Methodology
    Director of Operations
    Director of Research
    Michigan spine and brain surgeons, PLLC
    22250 Providence Drive, Ste 601
    Southfield, MI 48075
    Phone: 248-569-7745 ext. 214
    Direct: 248 663 1826
    Fax: 248-569-4539
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    JotForm Support

    Answered by jonathan on December 18, 2015 at 11:53 PM

    Hi Doris,

    The new username msbspk2015 is available. So I have now changed your previous jcreeden to it.

    You may need to relogin to jotform at http://www.jotform.com/login using the new username msbspk2015  to see the changes.

    Let us know if you need further assistance.