What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to transfer my account to a new user.

    Asked by livinghr on December 18, 2015 at 04:19 PM

    I would like to transfer my account to a new user so they can keep the form and all of the data collected so far.  Is that possible?

    my account a all and keep
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    JotForm Support

    Answered by BDAVID on December 18, 2015 at 05:51 PM

    If you want to transfer your forms to another account, let us know what is the account username where your forms will be transferred to.

     

    If you want to change your username, provide alternate names in case the proposed username is not available, also please note the following:

    -Custom URLs names (ie: http://www.jotform.com/livinghr/myform ) will not work once we change an account username. 

    -However, direct form links like http://www.jotform.us/form/50448488204155 will be fine.