What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has been disabled

    Asked by iannas on December 19, 2015 at 07:31 AM

    I just was looking for a Contact form generator , and i found this website , it's really great website!

    But the problem .. it says

    Form not found
    This form is disabled.
     

    Please Help me as fast as you can!

    Page URL:
    https://form.myjotform.com/53523294418558

    Screenshot
    contact form contact form generator form generator problem
  • Profile Image

    Answered by victor on December 19, 2015 at 07:54 AM

    After reviewing your form I noticed that your forms are asking for credentials. This violates our terms and is the reason your forms are disable. Please log into your account and remove the USERNAME AND PASSWORD fields. Once removed your forms will be view able again.

  • Profile Image

    Answered by iannas on December 19, 2015 at 08:32 AM

    i did , it stills ..

    check it

     

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 19, 2015 at 09:15 AM

    Hi,

     

    I was able to see that the username and password field are now removed in your form. I have activated your account. You can now access your forms.

     

    Do let us know if you need further assistance.
    Regards.