- pickle331Asked on December 19, 2015 at 11:03 PM
It has worked before, but now it just shows a spinning circle. When users click on it (and get a captcha), write it, and submit, they get a message that they have not filled out the "pay" option, even though they have.Page URL:
- JotForm SupportKevin_GAnswered on December 20, 2015 at 12:55 AM
Thank you for contacting us.
I can see the issue in the form embedded on your website , and even there is an error displayed in the console :
However, the issue is not there when accessing the form with the direct link :
Could you try using the IFrame embed method please ?
It should work without any issue, here is the guide to know how to do it : http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know if it works, if not, we will be glad to assist you.
- pickle331Answered on December 20, 2015 at 07:02 PM
That seems to be working. Thanks.
- JotForm SupportChriistianAnswered on December 20, 2015 at 08:39 PM
On behalf of my colleague, you are very much welcome. Do inform us if you have any other concerns. Regards.