Form is showing captcha when is embedded and the captcha never finish loading

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    pickle331
    Asked on December 19, 2015 at 11:03 PM

    It has worked before, but now it just shows a spinning circle. When users click on it (and get a captcha), write it, and submit, they get a message that they have not filled out the "pay" option, even though they have.

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    Kevin_G
    Answered on December 20, 2015 at 12:55 AM

    Hi,

    Thank you for contacting us.

    I can see the issue in the form embedded on your website , and even there is an error displayed in the console : 

    However, the issue is not there when accessing the form with the direct link : 

    Could you try using the IFrame embed method please ? 

    It should work without any issue, here is the guide to know how to do it : http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if it works, if not, we will be glad to assist you.

    Regards.

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    pickle331
    Answered on December 20, 2015 at 07:02 PM

    That seems to be working. Thanks.

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    Chriistian
    Answered on December 20, 2015 at 08:39 PM

    On behalf of my colleague, you are very much welcome. Do inform us if you have any other concerns. Regards.