Why have I been charged twice (again)?

  • benjazz77
    Asked on December 21, 2015 at 8:38 AM

    Why (for the second year running) have I been charged twice? Once, yesterday ($54) and again today ($54). Please will you refund me the for the Extra $54 and also explain to me why this has happened again. Also, please correct this recurring error. Thank you.

  • benjazz77
    Replied on December 21, 2015 at 8:43 AM

    Here is a screen shot of my invoice showing the 2 payments. Exactly the same as last year.Why have I been charged twice (again)? Image 1 Screenshot 20

  • beril JotForm UI Developer
    Replied on December 21, 2015 at 10:03 AM

    We are sorry for this inconvenience this might have caused. I've refunded your 45$ back to you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.