What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Captcha and Infinite List Widget Not Working

    Asked by julietgulf on December 21, 2015 at 12:39 PM

    Good day, I have two issues that I believe are related.  Captcha and infinite list are not working correctly on my WordPress site.  I did do some google research and found suggestions to do IFRAME which does not work at all.  Also, other solution was re-captcha which works but I don't like to use due to success rate of entry by users. 

    Form:  Adjuster Referral Form.  The link where the Infinite List and Captcha is not working is here:  http://dakcat.com/contact-us-2-2/

    Form:  Adjuster Information Form.  The link where the Captcha is not working is here:  http://dakcat.com/contact-us-2/


    Many thanks in advance for your assistance.


    Page URL:

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    JotForm Support

    Answered by BJoanna on December 21, 2015 at 01:20 PM

    I have inspected your websites and I was able to see mentioned issue. Depending of which version of WordPress you are using you can try with following guides to embed your form to Wordpress:

    Adding Forms to Wordpress.org version 

    How to Embed Form to Wordpress.com

    You can also try with iFrame code, but remove <script> tags and everything that is between <script> tags. 

    Hope this will help. Let us know if you need further assistance.

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    Answered by julietgulf on December 21, 2015 at 03:01 PM

    IFrame option worked.   Removed the info between <script.  Also set the IFrame from "no" to "yes" on scrolling so it would scroll through entire form.

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    JotForm Support

    Answered by BJoanna on December 21, 2015 at 04:28 PM

    We are glad to hear that iFrame option worked. 

    Feel free to contact us if you have any other questions.