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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    why aren't my coupons working?

    Asked by Imogenius13 on December 21, 2015 at 11:14 PM

    I put ALPHA1 in as a coupon code, but when I ran a test it didn't work.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on December 22, 2015 at 01:15 AM

    Hello Imogenius13,

    I did check your form and found that "ALPHA1" coupon code is invalid. You have not set this in your payment question. There are two coupon codes created and there seems to be typo in the copuon codes. Please check the screenshot below:

    If i use the correct coupon code, it seems to work as expected in your form. Please check the screenshot below:


    Please use the correct coupon code or edit the code as desired. That should solve your problem.

    Thank you!

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    Answered by Imogenius13 on December 22, 2015 at 09:11 AM

    Doh! Thanks! :)

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    Answered by victor on December 22, 2015 at 09:51 AM

    On behalf of my colleague, you are very welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.