What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your form and found that "ALPHA1" coupon code is invalid. You have not set this in your payment question. There are two coupon codes created and there seems to be typo in the copuon codes. Please check the screenshot below:
If i use the correct coupon code, it seems to work as expected in your form. Please check the screenshot below:
Please use the correct coupon code or edit the code as desired. That should solve your problem.
Doh! Thanks! :)
On behalf of my colleague, you are very welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.