What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Subscription: How can I cancel the autorenovation of my subscription?

    Asked by raul6632 on December 22, 2015 at 09:23 AM

    I'm trying cancel the autorenovation of my form, but i can't find it. where is it?

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    Answered by Ben on December 22, 2015 at 10:03 AM

    To cancel your subscription you should follow the steps here: How to Downgrade Subscription back to Free Account

    If you have any issues doing the same, just let us know and we can cancel your subscription for you as well.