Form Tabs widget: Not working and showing "Please run the wizard"

  • mrotjan
    Asked on December 22, 2015 at 9:29 AM

    Hello:

     

    I have added the form tab widget and have run the wizard.  However, the tabs have not added to my form.  Can you please provide some troubleshooting steps?

     

    Thanks,

     

    Michael 

  • Charlie
    Replied on December 22, 2015 at 11:16 AM

    Apologies for the inconvenience. I was able to replicate the problem using a simple form in my account.

    Form Tabs widget: Not working and showing Please run the wizard Image 1 Screenshot 20

     

    Let me forward this to our developers to have it checked and fixed. We will update you as soon as this problem has been resolved.

  • Charlie
    Replied on December 22, 2015 at 12:42 PM

    We just received news from our developers that this has been fixed. Could you please try removing and re-adding the widget again? Make sure to save the changes and view the form in a new tab. If it does not show immediately, just reload the page a couple of times. We'll wait for your response.

  • mrotjan
    Replied on December 22, 2015 at 1:07 PM

    Charlie,

    Thank you for your response and updates.  I removed the widget and added it again.  The same issue is occurring.

    Thanks,

    Michael

  • Charlie
    Replied on December 22, 2015 at 1:16 PM

    I removed the widget and re-added it in your form directly, it is working now in my end. You can view your form in this link: http://www.jotformpro.com/form/53553344568967. Noticed that the Form Tabs widget is now working.

    Form Tabs widget: Not working and showing Please run the wizard Image 1 Screenshot 30

     

    You can edit the widget by clicking the wand or wizard icon.

    Form Tabs widget: Not working and showing Please run the wizard Image 2 Screenshot 41

     

    Let us know if you are still having problems on this.

  • mrotjan
    Replied on December 22, 2015 at 1:22 PM

    Works great now.  Thank you for your help.

    Michael

  • Charlie
    Replied on December 22, 2015 at 2:08 PM

    Thank you for the confirmation. Glad to hear that everything is working in your end now.

    Should you need any assistance again, please do not hesitate to open a new thread here in the forum.