What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Tabs widget: Not working and showing "Please run the wizard"

    Asked by mrotjan on December 22, 2015 at 09:29 AM

    Hello:

     

    I have added the form tab widget and have run the wizard.  However, the tabs have not added to my form.  Can you please provide some troubleshooting steps?

     

    Thanks,

     

    Michael 

    Page URL:
    https://form.jotform.com/53553344568967

    form tabs thanks hello and form tab
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    JotForm Support

    Answered by Charlie on December 22, 2015 at 11:16 AM

    Apologies for the inconvenience. I was able to replicate the problem using a simple form in my account.

     

    Let me forward this to our developers to have it checked and fixed. We will update you as soon as this problem has been resolved.

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    JotForm Support

    Answered by Charlie on December 22, 2015 at 12:42 PM

    We just received news from our developers that this has been fixed. Could you please try removing and re-adding the widget again? Make sure to save the changes and view the form in a new tab. If it does not show immediately, just reload the page a couple of times. We'll wait for your response.

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    Answered by mrotjan on December 22, 2015 at 01:07 PM

    Charlie,

    Thank you for your response and updates.  I removed the widget and added it again.  The same issue is occurring.

    Thanks,

    Michael

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    JotForm Support

    Answered by Charlie on December 22, 2015 at 01:16 PM

    I removed the widget and re-added it in your form directly, it is working now in my end. You can view your form in this link: http://www.jotformpro.com/form/53553344568967. Noticed that the Form Tabs widget is now working.

     

    You can edit the widget by clicking the wand or wizard icon.

     

    Let us know if you are still having problems on this.

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    Answered by mrotjan on December 22, 2015 at 01:22 PM

    Works great now.  Thank you for your help.

    Michael

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    JotForm Support

    Answered by Charlie on December 22, 2015 at 02:08 PM

    Thank you for the confirmation. Glad to hear that everything is working in your end now.

    Should you need any assistance again, please do not hesitate to open a new thread here in the forum.