What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where to store uploaded files

    Asked by celtsoc on December 22, 2015 at 02:44 PM

    Is it possible to store uploaded files on our own web server?

    Pete

    uploaded files
  • Profile Image

    Answered by victor on December 22, 2015 at 03:49 PM

    To assist you better could you please indicate the type of files and purpose of this files. Depending on the plan you have a limited storage space. A free account only has 100MB. once this limit is reached, your account will be disabled until you clear space.

    If you have any question, please let us know. We will be glad to answer any doubts you have.

  • Profile Image

    Answered by celtsoc on December 22, 2015 at 04:45 PM
    I have a free account and these will be image files. I don;t want to store
    them on your servers, I want to upload them to my server.
    Pete
    ...
  • Profile Image

    Answered by victor on December 22, 2015 at 07:38 PM

    Yes, it is possible to storage your image files in any server like DropBox, google drive or your private servers. As long as your server has internet access and there is a direct URL link to does images, you will be able to use it in your forms.

    With the image field you can add any image in your form.

    Please let us know if this helps.

  • Profile Image

    Answered by celtsoc on December 23, 2015 at 03:45 PM
    OK, we're still not on the same page.
    The image control adds an image to my form, and that's not what I want to
    do.
    What I need is for the use to upload an image from their computer when
    filling out a form. I can do that right now with a File Upload control but
    the uploaded files are always stored on the jotform server. What I'm
    asking is if there is a way to use the File Upload control but have the
    file be uploaded to my server, not yours.
    ...
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    JotForm Support

    Answered by BJoanna on December 23, 2015 at 04:31 PM

    Uploaded files and submitted date will always be sent to jotform servers. It is not possible to send uploaded files directly to your server. 

    You can Enable FTP on Form Submissions and uploaded files will be forwarded to your own server. 

     

    How to Enable FTP on Form Submissions

    Also, like my colleague mentioned you can integrate your form with Google Drive or Dropbox and submitted data will be sent there as well. Than you can delete submissions from JotForm. When you delete submissions, submitted data will be deleted from our servers. 

    Hope this will help. Let us know if you need further assistance

  • Profile Image

    Answered by celtsoc on December 23, 2015 at 07:46 PM
    OK, that helps.
    Do you have an API to delete submissions programmatically or do I have to
    do that manually?

    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 23, 2015 at 08:50 PM

    Hi,

    Since your question is not related to upload files, I have moved it to this thread : http://www.jotform.com/answers/731633 

    This is in order to assist you better, we will assist you there.

    Thanks.