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jotform emails are not being receivedAsked by richardnicole on December 24, 2015 at 02:26 PM
Having a strange issue as we were receiving emails and then all of the sudden it stopped. The only way to receive emails is to create a gmail address and have it forward. For some reason it no longer sends to firstname.lastname@example.org, email@example.com or firstname.lastname@example.org or to email@example.com
Forwarding from the gmail is only a workaround. What can we do to fix this. It was working last week so I'm not sure what changed.
Emails JotForm being received workaround create www
Sorry for inconvenience this may caused you.
I have submitted your form and after that I have checked our email log. However email Notification was not sent to any of email addresses that you provided. When I checked submissions on your account I did found my submissions.
I would suggest you to create 4 additional email Notifications, one for each recipient, to see if that will resolve your issue.
Hope this will help. Let us know if you need further assistance.