- richardnicoleAsked on December 24, 2015 at 02:26 PM
Having a strange issue as we were receiving emails and then all of the sudden it stopped. The only way to receive emails is to create a gmail address and have it forward. For some reason it no longer sends to email@example.com, firstname.lastname@example.org or email@example.com or to firstname.lastname@example.org
Forwarding from the gmail is only a workaround. What can we do to fix this. It was working last week so I'm not sure what changed.
- JotForm SupportBJoannaAnswered on December 24, 2015 at 03:24 PM
Sorry for inconvenience this may caused you.
I have submitted your form and after that I have checked our email log. However email Notification was not sent to any of email addresses that you provided. When I checked submissions on your account I did found my submissions.
I would suggest you to create 4 additional email Notifications, one for each recipient, to see if that will resolve your issue.
Hope this will help. Let us know if you need further assistance.