My Form is not Submitting a Submission Any Longer

  • Profile Image
    divyasnair
    Asked on December 25, 2015 at 07:09 AM

    Hi,

    I have created a form in jotform. From yesterday onwards the submission is not working. While submitting it goes to another page with a message the form was disabled. Can you please help me to solve this issue.

    Thanks 

    Divya

  • Profile Image
    mert
    Answered on December 25, 2015 at 08:35 AM

    Hi Divya,

    As far as I can see, your account has Free plan and it has reached 135 submissions for this month, that's why it doesn't submit any submission.

    To beat this problem, you have two option. The first one is waiting to the beginning of the next month (submission counters reset in the first day of month) and the other one is upgrading your account to higher plans.

    If you choose the second one, you can check plans' contents and their prices on the Pricing Page. Also, there is a guide about how to upgrade your account:

    http://www.jotform.com/help/331-How-to-upgrade-my-account

     

    If you need any other help, please let us know.

    Thanks.