What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I think my account has been suspended.

    Asked by mohtaref on December 27, 2015 at 06:52 AM



    I have a problem with my form. https://form.jotform.me/53604556004449 

    Form not found
    This form is disabled.


    I did some searching about the problem and I noticed that the problem was because I didn't have English version for my form.

    I have read the solution here http://www.jotform.com/answers/447134

    I have fixed the issue and I hope you re-activate my account again.


    Thank you,

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on December 27, 2015 at 03:36 PM

    Our apologies. I have just reactivated your account and whitelisted some of your forms. Now yes, please follow our recommendation to create your form using English as the default language then add the Arabic after and make it as the default. 

    Please contact us again if there are any problems.