What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our upload file option is failing for our customers

    Asked by teresalreproxpresscom on December 30, 2015 at 01:04 PM

    we have an option to upload files on our form, and it's failing on the upload.  Please help

    Page URL:
    http://www.jotform.us/teresalreproxpresscom/reproxpress

    and
  • Profile Image
    JotForm Support

    Answered by david on December 30, 2015 at 03:50 PM

    Hi,

    I checked your form and file upload field appears to be working properly.  I was able to submit the with a file attached without issue.

    Are you still unable to uload files through the form on your end?  It seems to be working as it should.