Reduce upload space usage?

  • Profile Image
    smackhighevents
    Asked on December 30, 2015 at 04:11 PM

    Hi - Im not clear on what "upload space" usage / availability is. 

    Is that the # of total forms I have created with my account? Or is it the photo / video uploads that are taking up the space? Or does the text that are in my submissions make up the upload space as well?

    As a follow up, how would i go about reducing this usage space / clearing it up on my own?

    Just want clarification - Thank you! 

    Frank

    SmackHigh

  • Profile Image
    Jeanette
    Answered on December 30, 2015 at 09:43 PM

    Is that the # of total forms I have created with my account?  NO

    Or is it the photo / video uploads that are taking up the space? Yes

    Or does the text that are in my submissions make up the upload space as well?  Not at all, it's all about uploaded files.

    As a follow up, how would i go about reducing this usage space / clearing it up on my own?

    Simply download your files along with the submitted data in a excel file

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    and then delete your submissions, from the submissions view:

    To do this, simply select your form, then go to "Submissions"

    Then click on "Delete all submissions " , you can also do it one by one.

     

    Cheers!