I don't want to be upgraded to a Premium account. I want to keep my FREE account.

I got the email telling me my account has been upgraded to the Premium Plan.  So I logged in to my account and I see this message:

Our pricing plans have been restructured. You are currently on our old $90 yearly Premium plan and will keep this low rate for as long as you remain on this plan.

I had a FREE account.  I want to keep a FREE account.  Can you please help me to to that?

Thanks.

Hi,

The subscription was not cancelled from last year and automatically billed you.  I have cancelled your subscription and refunded your payment.  You should see the full refund in your account in no more than 5 business days.

If there is anything else we can assist you with, let us know and we will be happy to help.