Why it doesn't work?

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    Asked on January 02, 2016 at 02:36 AM


    Can you tell me why my jotform doesn't work ?  I have tried with one i have created and even with one of yours.
    Always the same answer

    This form is disabled

    Thanks for your answer

    Happy new year


    The link


  • Profile Image
    Answered on January 02, 2016 at 07:30 AM

    Apologies for the inconvenience that this might have caused you.

    Your forms where disabled because they were in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. To avoid being autosuspended again, please have your form in "English" and make your form multilingual by following this guide: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. You can set the form's default language with your own preference.

    Let us know if you need more information on this.