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    Updating product price in PayPal payment tool

    Asked by shantilie on January 03, 2016 at 09:12 PM

    Please Help!


    I want to edit the amount of money due to earlybird registration offer but I can't find the button to edit the paypal code that I have created.






    Page URL:

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    JotForm Support

    Answered by Charlie on January 04, 2016 at 02:45 AM

    I'm not quite sure that you meant by Paypal code, are you referring to the coupon code? I checked your website but I can only see one product on it and there's no coupon code.

    To edit it, you just need to open the payment wizard by clicking the wand icon. From there, you can edit the product price, add coupon codes, etc...


    Let us know if I misunderstood your concern.

    Just another tip, I noticed you have different payment types, perhaps this guide might help: http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form.

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    Answered by shantilie on January 04, 2016 at 02:51 AM

    Hi Charlie,


    Yes I did edit from wizard button, I put $160 for the fees but now I'm offering $10 discount which means it's only $150. I tested to fill the form, but it brought me to paypal page that's $160 not $150.

    I remembered that I copy and paste the paypal button code when did the integration, but I couldn't find the way to edit the code now.



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    Answered by Boris on January 04, 2016 at 07:11 AM

    I have checked the form on your website, Shanti, and it looks that you have already managed to change the price of the product to $150 AUD:

    I have also tried testing a cloned version of your form, and it took me to PayPal page with the correct amount of $150 AUD:

    Can you kindly check again, and let us know if you experience further issues with the incorrect price. We will be happy to troubleshoot further, though in that case we may need to perform a couple of test submissions to see if we can replicate the issue.

    Please let us know how it goes, and if the price is now correctly showing for you on both the form and on PayPal ordering page. Thank you.