What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I delete form attachments?

    Asked by frankles321 on January 04, 2016 at 04:12 PM

    Hello,

     

    I have tried everything to delete form attachments but nothing seems to work. I have deleted all form submissions and cleared the form cache. But when I click on the attachment link in the email I can still download it. Is there something that I am not doing or is there no way to delete the attachments?

    delete form form attachments
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    JotForm Support

    Answered by Welvin on January 04, 2016 at 08:40 PM

    Your upload limit has been restored already so I think our servers are in the process of deleting the file(s). If you are bothered with that, we can manually delete it to our end. Just let us know the file URL so we can proceed.