What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form stopped updating January 1st

    Asked by SavingG on January 06, 2016 at 05:01 PM

    I've made changes since January 1st but none of them are reflected in the link access. What should I do?

    Now a few minutes after posting this questions, the form shows that it's updated but the link still doesn't show the updates. anything I can do about that?

    a few additional minutes and the link now shows the updated version. Hooray.

    thanks, however this got fixed!

    updated form
  • Profile Image
    JotForm Support

    Answered by jonathan on January 07, 2016 at 12:33 AM

    Thank you for letting us know its fixed already. 

    It is possible also that it was just a case of browser cache issue. Try refreshing the browser as well.

    Feel free to contact us again anytime for any assistance you need on JotForm.

    Cheers