What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account is still showing "Free" after purchasing "Silver pack"

    Asked by pratikmewada on January 07, 2016 at 03:34 PM



    I just purchase "silver pack"

    But my account is still showing "Free".
    I am expecting high load please help. I will run out of the free submission soon.

  • Profile Image
    JotForm Support

    Answered by david on January 07, 2016 at 03:53 PM


    I believe I took care of your request via this thread:


    Please keep requests to a single thread and we will address them as soon as we can.