What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My space is not clearing after I delete past files.

    Asked by envisionmasteringstudios on January 08, 2016 at 03:44 PM

    My space is not clearing after I delete past files anymore. I am on a paid 10 gig of space plan, i'm now suddenly unable to clear my space even after I delete all submissions/uploads. Why is this happening? How do I clear it now?

    after Submissions uploads all submissions
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    Answered by envisionmasteringstudios on January 08, 2016 at 05:09 PM

    Alright, it seems to be cleared now, thank you.

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    JotForm Support

    Answered by Welvin on January 09, 2016 at 08:32 AM

    That's great to know. Thank you for updating us. 

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    Answered by envisionmasteringstudios on January 09, 2016 at 05:02 PM

    Yes, it has cleared the storage space now, thank you.