What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal donation issue

    Asked by devadevine on January 09, 2016 at 10:44 AM
    I have a question in regrds to my form.
    We use the paypal “donate button” on the form.
    I thought the donate button charged no fees.
    I just made a test payment of 1 pound and it charged 23 pence.
    Can you help me wiht this. thank you
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    JotForm Support

    Answered by abajan on January 09, 2016 at 06:13 PM

    I'm afraid this is totally beyond our control. Please see this PayPal forum post. If there's anything else with which you need assistance, we'd be glad to provide it.