What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can I access deleted applications?

    Asked by jaak58 on January 10, 2016 at 03:07 PM
    Page URL:
    http://form.jotform.us/form/51735036691154?

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    JotForm Support

    Answered by Chriistian on January 10, 2016 at 09:40 PM

    Hi,

     

    Unfortunately, it is not possible to retrieve deleted submissions anymore. The best way to recover the data from the submissions is to retrieve them from your email, since you would have received the submission notification to your email if you have setup an email notification with your form.

     

    Do inform us if you need further assistance,
    Regards.

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    Answered by jessica  on January 11, 2016 at 11:06 AM

    Hello, I have never gotten an email notification of a submission. and yes I have this email in there..

     

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    JotForm Support

    Answered by BJoanna on January 11, 2016 at 01:27 PM

    Unfortunately as my colleague mentioned it is not possible to recover deleted submissions. If you did not receive emails Notification when your form was submitted, then there is no other way to find submitted data.

    Feel free to contact us if you have any other questions.

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    Answered by jaak58 on January 11, 2016 at 10:36 PM

    so how do you receive notifications when an app is submitted? 

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    JotForm Support

    Answered by Chriistian on January 12, 2016 at 12:13 AM

    Hi,

     

    Once you create a form, the default notification for the submissions will be the email address that you used for your Jotform account. If a user fills out a form and submits it, jotform will send a notification email to the default email address. You can check out this guide if you want to change the notification settings: Setting Up Email Notifications

     

    Do inform us if you need further assistance,
    Regards.