Hi I set up a pay pal link, but the money has not come into my account??

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    Asked on January 10, 2016 at 03:20 PM
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    Answered on January 10, 2016 at 10:05 PM



    Are your referring to this form: http://www.jotformeu.com/form/60085973768369 ?

    If you are not receiving any payments, you might need to check if you have setup your Payment Integration wizard correctly. For example, Papal express needs Business or Premiere Paypal account while Paypal Pro needs Paypal Pro account.

    I also checked the submissions in your form and it looks like there are a couple of incomplete payments. For more information regarding incomplete payments, you can check out the following articles:

    Paypal Incomplete Payments FAQ

    How to View Incomplete Payments


    Do inform us if you need further assistance,



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    Answered on January 11, 2016 at 04:46 AM
    I found the money!
    Thank you
    From my iPhone
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    Answered on January 11, 2016 at 10:27 AM

    You are most welcome. Should you need any assistance again, feel free to open a new thread here in the forum.

    Thank you.