Year format is displayed in US way

  • derenkoray
    Asked on January 11, 2016 at 6:59 AM

    Even though the calendar is set EU - Asia mode, the form prints the result in US Calendar style. Is there a bug or programming failure?

  • BJoanna
    Replied on January 11, 2016 at 11:18 AM

    I have checked your account settings and I saw that you have set your Time Format to be EU-Asia-DMY.

    Year format is displayed in US way Image 1 Screenshot 30

    After that I have checked your submission and date are shown in DMY format.

    Year format is displayed in US way Image 2 Screenshot 41

    Is Time Format shown differently on your end or your issue is resolved? If Time Format is shown differently please provide us a screenshot of your issue and tell us are you experiencing same issue with all of your forms. 

    Let us know if you need further assistance.

  • derenkoray
    Replied on January 11, 2016 at 4:46 PM
    No it’s not solved because the date & time stamp on e-mail is not the EU-Asia-DMY way. Please see the attached snapshot. The date has submitted for winter date but stamp shows as is the clients make this reservation for July term. That is a huge problem and puts the operation in a risky way.
    How we can solve this problem? I wish the system stamps the actual letters of the Month rather than complicated numbers !
    Cordially,
    Koray Altan
    ...
  • Kevin Support Team Lead
    Replied on January 12, 2016 at 12:13 AM

    Hi,

    I see you have posted the same concern on this thread : http://www.jotform.com/answers/741856-Date-is-still-stamped-in-the-US-way-in-Notification-Mails-eventhough-the-EU-Asia-DMY-Format-is-set 

    I can also see one of my colleagues replied to you with a different workaround, please, follow your case only on one thread in order to avoid have multiple threads about the same issue.

    Regards.