What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    long loading form on my website.

    Asked by aetrec on January 12, 2016 at 06:15 AM

    For about two weeks is a very long loading form on my website. Because of this, the whole site is loaded for a long time. What is the cause, help?

    Thnaks.

    Andrey.

    Page URL:
    aeternummastering.com

    Long form on loading form site long time Whole
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    Answered by aetrec on January 12, 2016 at 06:22 AM

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    Answered by victor on January 12, 2016 at 11:02 AM

    Sorry for this inconvenience. I was able to verify what you are indicating. It seems that your pages is waiting approximate 1.7 minutes for your form.

    You indicated this this started about two weeks ago. Approximately at the time, we experienced issues on our server. Due to this, our team implemented more security protocols. This could be the reason of the delay.

    Is is possible, if you can remove and re-embed your form. This could help resolve the issue.

    Please let us know if this helps.

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    Answered by aetrec on January 12, 2016 at 02:47 PM

    Many Thanks! It working!

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    Answered by victor on January 12, 2016 at 03:41 PM

    Glad we were able to assist. If you have any other issue or question, please let us know. We will be glad to help.