What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are set up correctly but they will not sent auto responder emails or notification messages!!!

    Asked by aeromotiveuser on January 12, 2016 at 10:50 AM

    Is there a reason you system breaks down everyday!!!! I am getting fed up with missing out on customer orders because you have issues!

    Emails My Forms OR correctly
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    JotForm Support

    Answered by david on January 12, 2016 at 12:19 PM

    Hi,

    My apologies, our email queue was backed up for a bit this morning but the email should now have gone through.  If emails from this morning or any new ones still do not arrive on your end, let us know and we will be happy to have another look.