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  • Profile Image

    remove blue link to email address field on notifier

    Asked by gregghamil on January 12, 2016 at 12:36 PM

    i have a text based email being sent to me when a person fills out the form... BUT the "email" is in blue text when i receive it. I need all the text to be black with no underline. how can i do this?

     

    here is the current code i use:

     

    First Name: {input7}

    Last Name: {input9}

    Phone Number: {input8}  

    Email: {input5}

    Lead Source Sub: 7 Ways Sales Teams Win  

    IP Address of Sender is: {ip}

     

    and here is the results i get in the email: ( emails address is blue and underlined, i need it to be black with NO underline)

     

    First Name: test
    Last Name: tester
    Phone Number: 1234567890  
    Email: test@test.com
    Lead Source Sub: 7 Ways Sales Teams Win  
    IP Address of Sender is: 50.162.70.197

    Page URL:
    https://salesnexus.com/7-ways-sales-teams-win

    all email Make in
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    JotForm Support

    Answered by Kiran on January 12, 2016 at 03:18 PM

    Unfortunately, it is not possible to remove the email link on the email address field that you receive in your notification. This email address on your notification is being converted by the email client that you are receiving and this is by default by most of the modern email services and browsers.

    You may test it by having a plain email address in your notification which will be displayed with email link.

    Hope this information helps!