What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to upgrade to the next account

    Asked by premiersolodance on January 12, 2016 at 06:47 PM
    upgrade account
  • Profile Image
    JotForm Support

    Answered by Kiran on January 12, 2016 at 10:58 PM

    I see that your account is upgraded to Bronze monthly subscription plan using PayPal. Do you mean to upgrade to Silver plan? If so, it is required to cancel the current subscription and re-subscribe to Silver plan. Please confirm so that we can provide you with necessary assistance.

    We will wait for your response. Thank you!

  • Profile Image

    Answered by premiersolodance on January 12, 2016 at 11:46 PM
    No we are good with what we signed up for. Please leave it on the plan it
    is on.
    Thank you
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on January 13, 2016 at 03:38 AM

    That's great! Please contact us again if we can help in any way.