What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there anyway to stop the Auto responder emails being sent to attendees junk email folder?

    Asked by warrenlivesey on January 13, 2016 at 04:16 PM
    Emails junk email stop
  • Profile Image
    JotForm Support

    Answered by BDAVID on January 13, 2016 at 09:23 PM

    I see  you  already setup SMTP from your hosting provider: http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form, if the autoresponder still arrives to Junk's Folder, you can try using SMTP from Mandrill: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    Let us know if you need more help, we will be glad to assist you.