What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    does refreshing the thank you page process the card twice?

    Asked by photoguy123 on January 13, 2016 at 05:24 PM

    i noticed that refreshing the thank you page will resubmit the form and resend all notifications. will it also double charge a card?

    card refreshing thank charge all
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    JotForm Support

    Answered by Chriistian on January 13, 2016 at 10:34 PM

    Hi,

     

    No, refreshing a thank you page from an order form will not double charge a card.

     

    Do inform us if you have any other concerns,
    Regards.