PLEASE CALL ME ASAP

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    inventium
    Asked on January 13, 2016 at 09:52 PM

    Hi, can someone please call me (0403835446) asap about submission and saving issues.  I emailed last week and no one has responded back.

    Thanks

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    Jeanette
    Answered on January 13, 2016 at 10:07 PM

    We do not offer phone support, please explain the problem here and we will gladly assist you.

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    inventium
    Answered on January 18, 2016 at 05:35 PM

    I would like to use jotform to distribute a form to over 500 respondents in different companies. The form is quite extensive and might require them to come back to the form over a number of weeks or collaborate with others to fill it out. I understand that you can save jotform forms offline, however we've found that this is only possible if you have adobe acrobat. Same goes with submitting the form directly from the pdf. So if people don't have adobe acrobat on their computers (and are not allowed to download it due to internal IT systems/processes), then they have to submit online which means that essentially the form acts like an online survey (eg survey monkey, web survey creator etc).

    Is there anyway that respondents can save the form offline and submit it directly without having adobe acrobat?

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    Jeanette
    Answered on January 18, 2016 at 05:51 PM

    If you do not want your respondent to save the form and continue later, there is a workaround that might work for you here:

    http://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later