What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting an error when trying to activate the Embed Form plugin

    Asked by randypotterschool on January 13, 2016 at 11:17 PM

    Hello,

     

    I'm attempting to embed a form I created into a Wordpress page.  When I try to activate the Jotforms plugin, it is generating a fatal error and failing to activate the plugin.  The error is as follows:

     

    Fatal error: Cannot redeclare class JotFormWPEmbed in /home1/public_html/wp-content/plugins/embed-form/jotform-wp-embed.php on line 12

     

    How can I resolve this and/or get my form to render on a page in my Wordpress site?

     

    Screenshot
    embedding a form
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    Answered by randypotterschool on January 13, 2016 at 11:28 PM

    Never mind on this post.  I just realized that I had submitted a virtually identical post a little over a year ago and was able to derive my resolution.  I still don't understand why a plugin would be available which doesn't work and generates fatal errors, but nonetheless. 

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    JotForm Support

    Answered by Welvin on January 14, 2016 at 06:57 AM

    I've been using the plugin and I'm not getting the same error and I have just installed it again to another website and it's working for me:

    Maybe you should check this with your hosting provider to see if you are using the newest version of a PHP.

    Or, do a trial-and-error with your plugins to see if there's a conflict between them. Deactivate and Activsyr one at a time.