What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    embed a secure form

    Asked by GritDM on January 14, 2016 at 01:32 AM
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    Answered by GritDM on January 14, 2016 at 01:34 AM

    How do i embed a secure form that works?  on my site when I paste the code, the form isn't visible unless i refresh.

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    JotForm Support

    Answered by beril on January 14, 2016 at 09:11 AM

     Can you try to embed it with IFrame Method as you see below?

     

    At that time, it will work properly.

    Please check the guide below for more information:

    http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    if you have any question or issues,please do not hesitate contacting us. We will be happy to assist you.

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    Answered by GritDM on January 14, 2016 at 10:46 AM
    Yes, I've done that. That's the method that is giving me the problem.
    Thanks!
    David Glickman | CEO | Grit Digital Media | *866.457.4678, Ext. 101* |
    404.581.5955(fax)
    gritdigitalmedia.com | facebook
    | LinkedIn

    | Skype: davidmglickman
    ...
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    JotForm Support

    Answered by Charlie on January 14, 2016 at 01:21 PM

    To confirm, you are still having problems? Perhaps you can share us link to where the form is embedded so that we can better check it. We'll wait for your response.

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    Answered by GritDM on January 14, 2016 at 03:47 PM
    Yes, still having problems. The page is
    http://www.gritdigitalmedia.com/check-out. I have to refresh my broswer to
    get it to show the form.
    Thanks!
    David Glickman | CEO | Grit Digital Media | *866.457.4678, Ext. 101* |
    404.581.5955(fax)
    gritdigitalmedia.com | facebook
    | LinkedIn

    | Skype: davidmglickman
    ...
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    JotForm Support

    Answered by Kevin_G on January 14, 2016 at 06:59 PM

    Hi,

    Thank you for providing us the link.

    I tested and I can see the form is loading properly now, I have not to refresh the webpage to see the form, it loaded at the first time I loaded the webpage.

    Are you still getting the issue ? 

    Do let us know, we will be glad to assist you.

    Regards.

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    Answered by GritDM on January 14, 2016 at 09:47 PM
    It is working properly now. thanks!
    Thanks!
    David Glickman | CEO | Grit Digital Media | *866.457.4678, Ext. 101* |
    404.581.5955(fax)
    gritdigitalmedia.com | facebook
    | LinkedIn

    | Skype: davidmglickman
    ...
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    JotForm Support

    Answered by Boris on January 15, 2016 at 02:35 AM

    On behalf of my colleagues, you are most welcome.

    If you need assistance with anything else, David, please don't hesitate to contact us again, and we will be happy to help.