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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Getting error message when trying to download the PDF file of my submissions

    Asked by nickistein on January 14, 2016 at 06:16 PM

    Hi there. I am also experiencing this problem currently. I cannot download pdf files of my submissions, or use the "download all uploads" button. The server times out before the file has completely downloaded. Any help appreciated.


    Thank you,

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    JotForm Support

    Answered by Kevin_G on January 14, 2016 at 06:18 PM


    I tested your form and I was able to download all your submission, as an individual file for each submission as well as the PDF file with all the submissions.

    Could you try again please ? 

    Do let us know if you are still getting the issue, we will be glad to assist you.